FREQUENTLY ASKED QUESTIONS - FAQ
Could you email CATALOG and PRICE LIST?
Could you send SAMPLES for quality checking?
What are your MINIMUM ORDER QUANTITY(MOQ) and PAYMENT options?
How do I place order?
How do I place team buy order?
How do I become REPRESENTATIVE?
How much does it cost for SHIPPING?
I have my own design. Could you reproduce them?
I want to register, but it does not work!
How to activate my account after registration?
Why still not receive your confirmation link after registration?
Why can't I login? Always go to home page?

BACK TO TOPCan you email us the catalog and price list for your products? 

Click here to register and login our website to get our prices and MOQ! Our typical MOQ is 120 pieces to 1200 pieces per design! We have 500,000 different styles in our website! It is impossible to send catalog and price list over email!

BACK TO TOPCould you send samples for quality checking?  

For samples less than $10, free samples! Please send your DHL account for shipping!

For samples between $10 and $50, we charge $100 to $200 sampling fee!

If you have your own design to be duplicated, click here to contact us for sampling charge!

BACK TO TOPWhat are your Minimum Order Quantity(MOQ) and payment options?  

Minimum Order Quantity(MOQ):

Order From In Stock (Retail Prices): $200 in total amount, 1 piece per design

Back Order (Wholesale Prices): $5000 in total amount, 120 to 1200 pieces per design



Payment Options:

Order less than $500: Credit card payment through Paypal

Order between $500 and $50,000: 100% T/T payment in advance

Order more than $50,000: 30% T/T deposit, 70% T/T payment before shippment (FOB TERM)

Order more than $50,000: 30% T/T deposit, 70% T/T payment after copy of B/L (CIF TERM)

BACK TO TOPHow do I place order?  

We have three shopping cart: CART, WISHLIST, and FAVORITE!

1. For in stock products, you can add into shopping cart, check out and make payment directly! We will ship once we confirm your payment! You can receive within 3-5 days!

2. For out of stock items, you can add into wish list, update quantity to meet our minimum back order quantity, check out and make payment, we will start manufacturing once we confirm your payment! Normally, we need 20-30 days for production!

3. For out of stock item, if you cannot meet our minimum back order quantity, you can add into favorite cart, we will restock that item periodically, based on how many customers add that item into favorite cart! After we restock that item, we will inform you by email!

4. For items without prices displayed, add them into favorite cart, and our sales will update pricing information within 24 hours!

BACK TO TOPHow do I place team buy order? 

Buyers want small order volume, more styles, and fast update; Manufacturers require large scale manufacturing to improve efficiency and control cost! Do you want to solve this dilemma? YES? Join us now!

KISKOS.COM has developed a web 2.0 team buy system! At the first page, you may find our online members and visitors. Click the link will lead you to visit our member's home page, which included member name, login time, shopping cart details, products visited, and so on. In addition, you may also leave a message to the member! If you are interested in any specific product, you can find who have visited the product and/or added the product into shopping cart. You may also leave a message for the product or leave a message to those who have the same interests as yours! This feature will help our customers find team buy partners! Your team buy requests will be heared by 50,000 small-medium wholesale buyers weekly. If you have any further questions, leave a message at my home page! Click here to leave me a message!

First, you need to register and login our website!

Second, navigate through our website, and find what you interested, add them into wish list!

Third, we will update product information, include price, MOQ, and/or more pictures!

Fourth, make deposit for what you interested. Our minimum payment for team buy is USD 5000

Fifth, once we confirm your payment, your team buy request will be emailed to 50,000 registered members in our weekly newsletter!

Once the MOQ reached for any item, we will start production and ship to you ASAP!

BACK TO TOPHow do I become representative?  

Could you imagine that your website has 500,000 styles from 10,000 selected manufacturers? YES! Joins us now! Do the following steps and expand your business:

First, you need to register and login our website!

Second, check if we already have representative in your region!

Third, sign contract and make deposit. We have different deposit amount for different country. The Minimum amount is $10,000. You can use $5000 from deposit to buy products! The remaining $5000 will be refunded at the end of contract!

Fourth, update DNS for your domain name, point your domain name to our database server.

Fifth, after your customers place order in your website, we will start production and ship to you ASAP!

BACK TO TOPHow much does it cost for shipping?  

For different countries and different shipping methods, we have different shipping rates:

1. Air Mail (5-7 business days):
    United States: $15/first 500g ($5 /each additional 500g) ( * 1 lb = 454 g )
    Other Countries: $30/first 500g ($5 /each additional 500g) ( * 1 lb = 454 g )

2. Sea & Ground (20-45 days):
    LCL: $200/first m3 ($100 each additional m3) (1m3 = 200 - 400 KG)
    20' Container (28 CBM): $1000 - $3000 for different country!
    40' Container (68 CBM): $2000 - $5000 for different country!

BACK TO TOPI have my own design. Could you reproduce them?  

Yes! Please email us detailed specification, quantity, and target price! We will reply you with price, sampling charge, sampling time and delivery time! If you are satisfied, we will prepare samples for you after we confirm your payment for sampling! The sampling charge range from $100 to $1000! The sampling time range from 3 days to 14 days!

BACK TO TOPI want to register, but it does not work!  

Our web server may not working at some busy times! You may try registration at a later time to avoid conjestion! If this still not work, please email us the error message you got when you register! You may also email us all registration information, and we will help you register an account in our website! Sorry for any inconvenience!

BACK TO TOPHow to activate my account after registration?  

First of all, check your email to see if you have received confirmation email from our server. Second, click the activation link in the confirmation email. Third, input the password you set during registration. Then, you may login our website using your email and password!

BACK TO TOPWhy still not receive your confirmation link after registration?  

First of all, you should check your JUNK MAIL" folder. Some email server may filter all emails from our mail server as SPAM. If you find the confirmation email in your "JUNK MAIL" folder, you should include our email address in your SAFE LIST to guarantee that emails from us will not be filtered in the future. Second, you may click EDIT button on the confirmation page during your registration and add an alternative email. Third, if the problem is still cannot be resolved, send us an email with your registered email address and we will activate your account for you. Please be sure that you use the same email address you have used for registration.

BACK TO TOPWhy can't I login? Always go to home page?

Please allow cookies in your computer! Cookies is a small texts used to track your login information. To allow cookies in Internet Explorer, you can try as following: Tools -> Internet Options -> Privacy -> Advanced -> First-party Cookies : Accept / Third-party Cookies: Accept / Always allow session cookies: Checked . If you still cannot fix it, the only alternative we can provide now is try several other computers!

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